Workshop Purpose: The purpose of this workshop is to provide participants with the required knowledge and skill to develop their ability to meet and exceed sales targets in the business environment.
Workshop Outcomes: On completion of this workshop participants will be able to:
Develop strategies to identify potential clients.
Establish who the key players are.
Approach key players/decision makers.
Develop the need and build value.
Negotiate and obtain commitment.
Understand the importance of follow through to enhance client retention.
Demonstrate, via a work related case study/simulation, the transfer of knowledge and skills from the workshop to the workplace.
Methodology: Experiential workshop: practical application of tools to assist with transfer of skills from workshop to workplace that will be utilised during the workshop and supplied on CD for post-workshop use.
Who should attend: Anyone who needs to enhance their telephone selling skills or convert an enquiry into a sale
